Print Management Services

COSMODATA provides comprehensive Managed Print Services (MPS) for businesses that want to reduce printing costs, limit downtime and gain better control of their printing infrastructures.

The service can cover overall:

• printers
• multifunction devices
• consumables
• maintenance
• monitoring
• usage reporting
• cost analysis
• technical support

so that the business does not have to manage each device separately.

Fleet Assessment

We assess the existing printing environment based on:

• number of devices
• models
• age
• page volumes
• color / mono usage
• operating cost
• failure frequency
• actual needs per department

so that areas for improvement are identified.

Central Device Management

The following can be monitored:

• device status
• page counters
• toner levels
• error conditions
• maintenance requirements
• device availability

so that the state of the fleet is known without manual checks.

Automated Consumables Management

The status of consumables can be monitored centrally.

This way, the following can be planned in time:

• toner
• ink
• drums
• maintenance kits

reducing the likelihood of a device stopping due to a lack of consumables.

Maintenance & Technical Support

The service can include:

• remote troubleshooting
• on-site support
• preventive maintenance
• spare parts
• firmware updates
• driver support
• network troubleshooting

so that printers remain productive and available.

Preventive Maintenance

Preventive maintenance helps reduce:

• paper jams
• print quality problems
• unexpected failures
• downtime
• premature component wear

and increases the lifespan of the equipment.

Cost Per Page

The true picture of printing cost is based on the total cost per page.

The following can be evaluated:

• toner consumption
• maintenance
• spare parts
• page volume
• color usage
• device lifecycle

so that management knows the actual operating cost.

Print Cost Optimization

Through usage analysis, the following can be identified:

• high-cost devices
• unused printers
• excessive use of color
• incorrect workload allocation
• devices that need to be replaced

with the goal of lower total cost.

Device Consolidation

In many businesses there are more printers than are actually needed.

We can propose fleet consolidation with:

• fewer devices
• better placement
• the most suitable models
• proper workload per device

so that cost is reduced without affecting productivity.

Print Policies

Rules can be applied such as:

• duplex by default
• monochrome by default
• color restrictions
• user quotas
• department policies
• large-job routing

so that usage becomes more controlled.

Secure Printing

For documents containing sensitive information, the following can be used:

• PIN release
• user authentication
• card authentication
• secure print queues
• follow-me printing

so that a document does not remain exposed at the printer.

Reporting

Reports can be created for:

• total page volume
• color / mono usage
• cost per device
• cost per user
• cost per department
• consumable usage
• device utilization
• downtime

so that the service is fully measurable.

Multi-Site Print Management

For businesses with many facilities, a unified view can be created for:

• head offices
• branches
• stores
• hotels
• warehouses

with common monitoring, support and reporting.

Printers are part of the corporate IT infrastructure.

They can be incorporated into:

• network management
• asset management
• monitoring
• security policies
• helpdesk
• lifecycle planning

so that it is not treated as a separate environment.

Lifecycle Management

We monitor the life cycle of devices based on:

• age
• page count
• maintenance cost
• reliability
• support status
• spare part availability

so that replacement is planned.

Why Managed Print Services

From the printer to a complete service

COSMODATA treats printing as a continuously managed business service.

We combine devices, monitoring, consumables, technical support and reporting so that the business has predictable costs, fewer problems and a better view of its printing environment.

Monitor. Manage. Optimize. Print Smarter.