Since 19918 stores · Athens, Piraeus & Thessaloniki
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Insights

Knowledge & information

Articles, guides and updates from the Cosmodata team, so you can make sound decisions about your infrastructure.

Knowledge & informationInsights
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Cybersecurity Updates

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Frequently Asked Questions

Answers to the most common questions

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What are Managed IT Services (MSP)?

COSMODATA provides comprehensive Managed IT Services (MSP) for businesses that need stable, secure and efficient operation of their information infrastructure. We undertake the continuous monitoring, management and support of critical systems, so that your business can operate seamlessly, without being burdened with the daily complexity of IT.

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What is the difference between Reactive and Proactive IT?

The traditional technical support model works when a problem occurs. In the MSP model, we continuously monitor the infrastructure, identify deviations and intervene before a technical issue affects the operation of the business.

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Can you provide 24x7 support?

Yes. For businesses with increased availability requirements, Cosmodata can provide 24x7x365 support services.

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Where does a cybersecurity strategy start?

From a Security Assessment that evaluates the network, firewalls, endpoints, servers, accounts, backups, and policies, so that there is a real picture of the organization's security posture.

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Is support provided only remotely?

No. Where required, services are combined with on-site technical support or even with a permanent technician presence.

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Let's take a look at your infrastructure together.

We start with an IT assessment and recommend what your business actually needs.