Since 19918 stores · Athens, Piraeus & Thessaloniki
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Solutions

Document & Print Management

Cost control, document security and more efficient day-to-day operation

Document & Print ManagementSolutions

COSMODATA provides comprehensive Document & Print Management solutions for businesses that want to better organize the production, circulation, storage and printing of documents.

Print management is not only about choosing a printer.

It concerns the entire environment:

  • devices
  • users
  • consumables
  • cost
  • security
  • scanning
  • document workflows
  • reporting
  • maintenance
  • document storage

with the goal of fewer operational problems and better control of information.

Managed Print Services

Through Managed Print Services, we can take over the overall management of the printing environment.

The service can include:

  • device monitoring
  • consumables control
  • maintenance
  • technical support
  • usage monitoring
  • fleet optimization
  • cost reporting
  • user support

so that the business does not have to manage each printer or multifunction device piecemeal.

Printers & Multifunction Devices

We design solutions based on the actual volume and needs of each department.

The following can be used:

  • printers
  • multifunction devices
  • scanners
  • color devices
  • monochrome devices
  • departmental printers
  • high-volume systems

so that every device is suited to the actual workload.

Fleet Management

In businesses with many devices, a central view of the printing fleet is required.

The following can be monitored:

  • manufacturer
  • model
  • serial number
  • location
  • department
  • page counters
  • consumable levels
  • device status
  • error conditions
  • service history

so that the business knows what it has and how it is used.

Print Cost Optimization

Printing costs often remain underestimated because they are spread across:

  • toner
  • drums
  • paper
  • maintenance
  • spare parts
  • devices
  • electricity
  • support
  • downtime

We can analyze the overall printing environment and identify savings opportunities.

Cost Per Page Analysis

A true evaluation of a device must take the cost per page into account, not only the purchase price.

The following can be examined:

  • mono cost per page
  • color cost per page
  • monthly volume
  • maintenance cost
  • consumable yield
  • device lifecycle

so that equipment selection is based on total cost of operation.

Print Rules & Policies

Policies that restrict unnecessary usage can be applied.

Indicatively:

  • duplex printing by default
  • monochrome printing by default
  • color restrictions
  • department limits
  • user quotas
  • approved devices
  • large-job routing

so that printing becomes more controlled.

Secure Printing

Sensitive documents should not be left unattended at the printer.

Functions can be applied such as:

  • PIN release
  • user authentication
  • card authentication
  • secure print queue
  • follow-me printing
  • delayed release

so that printing takes place only when the authorized user is at the device.

Follow-Me Printing

The user can send a job to a central print queue and collect it from a compatible device of their choice.

This helps with:

  • greater security
  • fewer forgotten printouts
  • better utilization of devices
  • user flexibility
  • reduced waste

User & Department Reporting

Reports can be created by:

  • user
  • department
  • device
  • location
  • color / mono
  • pages
  • period
  • cost center

so that management has a real picture of printing cost.

Print Accounting

Usage can be linked to:

  • departments
  • projects
  • cost centers
  • users
  • clients

so that the cost can be allocated where required.

Automated Consumables Management

Toner replacement can be done in a more organized way.

Through monitoring, the following can be tracked:

  • toner levels
  • cartridge status
  • expected depletion
  • device alerts

so that consumables are scheduled before productive operation stops.

Supplies & Consumables

COSMODATA can organize the procurement of:

  • toner
  • ink
  • drums
  • maintenance kits
  • paper
  • other consumables

based on the actual needs of the installation.

Maintenance & Support

Printing devices are part of daily productive operation.

Support can include:

  • troubleshooting
  • preventive maintenance
  • spare parts
  • firmware
  • driver issues
  • network connectivity
  • scan configuration
  • user support

so that problems are resolved through an organized process.

Preventive Maintenance

Preventive maintenance can reduce:

  • unexpected failures
  • poor print quality
  • paper jams
  • premature component wear
  • downtime

and increase the actual lifecycle of the equipment.

Device Monitoring

Devices can be monitored for:

  • online / offline status
  • toner levels
  • error codes
  • page counters
  • maintenance warnings
  • paper issues
  • service requirements

so that there is a timely picture of problems.

Centralized Print Management

In larger environments, we can centrally organize:

  • print queues
  • print servers
  • drivers
  • permissions
  • device deployment
  • defaults
  • security settings

so that printers are installed and managed consistently.

Scan & Document Workflow

Modern multifunction printers can be the entry point of a digital workflow.

A document can be converted from paper into organized digital information.

Example:

ScanIdentifyRouteStoreNotify

Scan to Email

Users can send digitized documents directly via corporate email.

The service can be securely integrated into the existing Microsoft 365 or mail environment.

Scan to Folder

Documents can be saved automatically to:

  • network folders
  • department shares
  • project folders
  • customer folders

with a predefined structure.

Scan to SharePoint & Cloud

Depending on the solution's capabilities, documents can be sent directly to:

  • SharePoint
  • OneDrive
  • cloud storage
  • document management systems

reducing the need for intermediate manual processing.

Document Management

Digitization gains greater value when combined with organized document management.

A Document Management environment can include:

  • centralized storage
  • folders
  • categories
  • metadata
  • search
  • permissions
  • versioning
  • audit trail
  • retention

so that documents are easily accessible yet controlled.

Document Classification

Documents can be categorized by:

  • customer
  • project
  • department
  • document type
  • date
  • business process
  • confidentiality level

so that searching is faster.

Search & Retrieval

The value of a digitized file lies in the ability to retrieve it quickly.

The following can be used:

  • keywords
  • metadata
  • dates
  • document types
  • customer information
  • folder structures

so that users find information without manually searching through physical files.

OCR & Searchable Documents

Where supported, scanned documents can be converted into searchable digital files.

This enables faster searching within a large volume of documents and reduces dependence on manual sorting.

Document Workflows

A document can trigger a business process.

For example:

InvoiceScanFinanceApprovalArchive

or:

ContractUploadReviewApprovalFinal Storage

This way, document management is connected to real workflows.

Approval Workflows

Documents that require approval can be routed to the appropriate users.

There can be:

  • single approval
  • multiple approvals
  • sequential approvals
  • department approvals
  • financial limits
  • escalations

with logging of every step.

Digital Archiving

Physical archives can be gradually organized into a digital archive.

The process can include:

  • scanning
  • indexing
  • naming
  • classification
  • storage
  • permissions
  • backup
  • retention

so that access becomes faster and more controlled.

Version Control

In shared documents, it is important to have a clear change history.

The following can be maintained:

  • previous versions
  • modification history
  • responsible user
  • date/time
  • recovery options

so that confusion between different files is avoided.

Document Access Control

Not every user should have access to every corporate document.

Permissions can be applied based on:

  • user
  • role
  • department
  • document type
  • project
  • confidentiality

with the goal of the principle of least privilege.

Confidential Printing & Documents

Security must cover both the digital and the physical form of the document.

The following can be applied:

  • secure print release
  • restricted scan destinations
  • role-based access
  • user authentication
  • controlled document sharing
  • access logging

so that sensitive information is not exposed unnecessarily.

Audit Trail

In organized document workflows, the following can be recorded:

  • who opened a document
  • who changed it
  • who approved it
  • when it was printed
  • when it was shared
  • when it was archived

where supported by the selected platform.

Data Protection

Document management must be tied to the protection of corporate and personal data.

The following can be applied:

  • permissions
  • encryption
  • secure storage
  • backup
  • retention
  • controlled sharing
  • secure deletion

depending on the needs of the organization.

Retention Policies

Not all documents should be retained forever.

Retention periods can be defined per:

  • document type
  • department
  • legal requirement
  • business policy

so that information is retained for as long as is actually required.

Secure Disposal

When a document is no longer required, there must be a secure process for its destruction or deletion.

This can concern both:

  • digital files

as well as:

  • physical documents

depending on the company's policy.

GDPR & Document Management

Proper document management can support personal data protection processes.

The following can be examined:

  • access controls
  • retention
  • data location
  • secure sharing
  • printing controls
  • audit trails
  • secure disposal

as part of a broader data protection framework.

Paper Reduction

The goal is not always the complete elimination of paper.

The goal is to print only what is really needed.

Through:

  • digital workflows
  • electronic approvals
  • document sharing
  • scan workflows
  • print policies
  • dashboards

unnecessary print volume can be significantly reduced.

From Paper-Based to Digital Workflow

A traditional process can be:

PrintSignScanEmailArchive

A more organized digital process can become:

CreateReviewApproveStoreShare

reducing time, print jobs and the likelihood of losing documents.

Environmental Efficiency

Better print management can reduce:

  • unnecessary paper consumption
  • toner consumption
  • energy consumption
  • number of devices
  • useless printouts

without limiting user productivity.

Device Consolidation

Many businesses have more printers than they actually need.

Through usage analysis, the following can be identified:

  • underutilized devices
  • duplicated equipment
  • expensive desktop printers
  • inefficient device placement

and create a more efficient printing fleet.

Right-Sizing

The right device must be in the right place.

A large production MFP makes no sense in a department with minimal usage, nor does a small desktop printer in a very high-volume environment.

Right-sizing is based on:

  • volume
  • number of users
  • color requirements
  • scanning needs
  • security
  • location
  • workflows

Multi-Site Print Management

For businesses with many sites, a unified strategy can be created for:

  • head offices
  • branches
  • stores
  • hotels
  • warehouses
  • remote offices

with common standards, monitoring and reporting.

Hospitality Printing Solutions

In a hotel environment, there may be different requirements for:

  • Reception
  • Reservations
  • Accounting
  • Management
  • Back Office
  • Restaurants
  • Administration

The infrastructure can be designed so that each department uses the appropriate device and printing policy.

Production Printing

For high-volume production environments, solutions can be designed for:

  • high volumes
  • professional finishing
  • faster production
  • color consistency
  • centralized print jobs

depending on the requirements of the business.

Integration with Microsoft 365

Document management can be linked with:

  • SharePoint
  • OneDrive
  • Teams
  • Outlook

so that documents become part of the overall Modern Workplace.

Integration with Business Applications

Workflows can be designed that connect documents with:

  • ERP
  • CRM
  • helpdesk
  • project management
  • customer portals
  • custom applications

so that a document does not remain just a file but is linked to the corresponding business record.

Document Automation

Repetitive document processes can be automated.

Example:

Document ReceivedCategorizeAssignApproveStoreNotify

This reduces manual management.

PrintingBusiness Process Automation

Printing solutions can become part of a broader automation strategy.

For example:

Scan InvoiceExtract / RegisterFinance ApprovalArchive

or:

Scan Customer DocumentCustomer RecordNotification

connecting the physical world of the document with digital workflows.

PrintingIT Management

Printers and multifunction devices are network devices and must be treated as part of the IT infrastructure.

They can be incorporated into:

  • asset management
  • network management
  • monitoring
  • user support
  • security policies
  • lifecycle planning

so that they do not operate as an isolated technology environment.

Printing Security

Modern MFP devices feature:

  • network connectivity
  • storage
  • user accounts
  • email access
  • scan destinations

and therefore must be protected like any other corporate device.

Security can include:

  • firmware updates
  • secure administration
  • network segmentation
  • password policies
  • protocol restrictions
  • access control
  • logging

Lifecycle Management

Every device has a specific life cycle.

The following can be monitored:

  • age
  • page count
  • maintenance history
  • cost
  • reliability
  • availability of spare parts
  • support status

so that replacement is planned and not carried out after a serious failure.

Reporting & KPIs

The performance of the printing environment can be made measurable.

The following can be monitored:

  • Total Pages
  • Color Pages
  • Mono Pages
  • Cost per Page
  • Cost per User
  • Cost per Department
  • Device Utilization
  • Downtime
  • Service Calls
  • Toner Consumption
  • Paper Consumption

so that decisions are based on real data.

Total Cost of Ownership

A proper evaluation of a printing solution must examine the entire life cost.

PurchaseConsumablesServiceDowntimeEnergyAdministration

and not only the initial purchase price.

This way, the truly most economical solution can be chosen in the long run.

From Printer to Information Management

The real evolution of printing is not a faster printer.

It is the transition from:

Print Devices

in:

Document & Information Workflows

The device becomes an entry and exit point for information within a larger digital ecosystem.

Why Document & Print Management

Reduced Cost

The printing environment is designed and monitored based on actual usage.

Better Security

Secure printing and access control protect sensitive documents.

Less Downtime

Monitoring and organized maintenance reduce unexpected problems.

Better Document Management

Physical documents can be incorporated into digital workflows.

Greater Productivity

Scanning, routing and automations reduce manual processes.

Better Visibility

Reporting and cost analysis create a real picture of usage.

A More Controlled Environment

Devices, users, consumables and workflows can be managed through a single overall strategy.

We do not simply manage printers. We manage the flow of information.

COSMODATA treats printing and documents as part of a business's overall IT and digital operations.

From the selection and management of devices to secure printing, scanning, document management, and workflow automation, we design solutions that connect the physical and digital worlds of information.

Because the real value does not lie in printing a page.

It lies in getting the right information to the right person, at the right time, with the right control.

Print Smarter. Manage Documents. Control Information.

Let's take a look at your infrastructure together.

We start with an IT assessment and recommend what your business actually needs.